Privacy Policy
Last updated: April 2026
Introduction
Kitchen & Bath ("we", "us", or "our") operates the website at kitchenandbath.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us through our forms, phone, or email.
Information We Collect
We collect the following personal information when you submit a contact or quote request form:
- Full name
- Phone number
- Email address
- Project details and messages you provide
We also automatically collect certain technical information through our website hosting provider, including your IP address, browser type, device type, and pages visited. This data is collected through server logs and does not include personally identifiable information beyond your IP address.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Schedule consultations and follow up on project discussions
- Improve our website and services
- Comply with legal obligations
We do not use your information for automated decision-making, profiling, or marketing without your consent.
Data Retention
Personal information submitted through our contact forms is retained for a maximum of 90 days after your last interaction with us, unless a longer retention period is required by law or an active project relationship exists. Project-related records may be retained for up to 7 years for warranty and legal purposes.
Third-Party Services
We use the following third-party services that may process your data:
- Cloudflare — website hosting, CDN, and security. Cloudflare may process your IP address and request data in accordance with their privacy policy.
- Resend — transactional email delivery. When you submit a form, your name and email are transmitted through Resend to deliver notification emails. See Resend's privacy policy.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
Cookies
Our website uses only essential cookies required for basic functionality and security. We do not use advertising or tracking cookies. Cloudflare may set a security cookie to identify trusted web traffic.
Your Rights
Under Canadian privacy law (PIPEDA) and Ontario regulations, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for future communications
To exercise any of these rights, contact us at (905) 829-9111 or visit our contact page.
Data Security
We implement reasonable security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure server infrastructure provided by Cloudflare, and restricted access to personal data within our organization.
Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Phone: (905) 829-9111
- Address: Units 375 & 378, 7250 Keele St, Vaughan, Ontario L4K 1Z8
- Online: Contact page